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On April 25th, 2023, our current online and mobile banking platforms will be upgraded to an improved digital banking experience with more convenience, added security, and many new features.
See a preview below. 

Find Our New App in Your Play Store Beginning April 25th

iPhone Android

Have Questions?

Digital Upgrade FAQS

What do I need to prepare?

  • Make sure you know your login credentials. Face ID and Touch ID will not work the first time you access the site. 
  • Ensure you have a compatible browser downloaded on your computer. Our new online banking platform is supported by most browsers: Google Chrome, Microsoft Edge, Firefox, or Safari. It is NOT supported by Microsoft Explorer. 
  • Please be sure we have your latest email address for communications. 
  • Read below for further information regarding this uppgrade. 

First Time Access

Access From Any Device

  1. Once our new platform has launched on April 25th, you can login using the same login location found on our site.
  2. Your current credentials will still work to log in.
  3. You will also be asked to set up Two-Factor Authentication, to help safeguard your account. Once this information is entered, you'll choose to receive a one-time verification code by either 1) Text message to the mobile number entered, 2) Automated phone call to the phone number entered, or 3) Authy (Opens in a new Window) or other authenticator app.

Access to the New Mobile App

  1. Once our new app is available on April 25th, you'll first need to download it from the Apple Store or Google Play Store by searching for "First Community Bank of TN." (If you open the existing app on your phone, it should also prompt you to download the new app.)
  2. Your current credentials will work.
    PLEASE NOTE: Biometrics will NOT work the first time you log in to the app. You will need to contact us if you do not recall them
  3. You will also be asked to set up Two-Factor Authentication, to help safeguard your account. Once this information is entered, you'll choose to receive a one-time verification code by either 1) Text message to the mobile number entered, 2) Automated phone call to the phone number entered, or 3) Authy(Opens in a new Window) or other authenticator app.

Features and Functionality

Digital Banking allows for you to manage your accounts anywhere you go - any way you like. Access your basic features and more.

 

Transfers

Transfer to and from your FCB accounts to other institutions.

Check Management

Deposit, view, and issue checks.

Alerts

Get balance, transaction, and login notifications for each account.

Add Photos

Keep track of your receipts by adding photos to your transactions.

Account Management

View balances, activity, check images and search transactions.

Pay Bills & People

Pay bills and your friends right from your online banking.

Find Locations & ATMs

Find branch locations and ATMs.

View Documents

View eStatements and tax documents.

Have more questions? Visit our FAQ page