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     Privacy Statement

 
At First Community Bank, our customers are our highest priority. The basis of each customer relationship is trust. You have chosen to do business with First Community Bank and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy statement should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy principles outlined below.

Customer's Expectation of Privacy

We recognize your right to privacy at FCB and we recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to ensure that your financial information is private and secure at all times.

Customer Information Collected

We collect, retain, and use information about our customers only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about our customers only for specific business purposes and we will tell you why we are collecting and retaining it upon your request. We use information to:

  • positively identify you and your products and services as needed to prevent access by unauthorized individuals
  • to gather information to comply with laws and regulations governing the financial industry
  • to collect and analyze customer information to create new products and services or improve existing ones
  • to learn our customers unique financial needs and be able to better recommend the type of product that would benefit them.

    First Community has established procedures so that a customer's financial information is accurate, current and complete in accordance with reasonable commercial standards. We also respond to requests to correct inaccurate information in a timely manner.

Employee Access

First Community Bank employees are educated as to the importance of customer confidentiality. Our employees are aware of their responsibility with respect to customer information. Access to customer information is provided only to those employees with authorization to perform their duties.

Sharing Information With Other Companies

First Community Bank's policy is not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use. We do not sell online customer information to a third party for the purpose of solicitation nor independent use. Occasionally we provide information about you and your accounts to other companies. Examples are as follows:
 

  • to provide your financial information with parties named in a lawsuit or administrative action when we are served with a court order or subpoena.
  • to provide your financial information with federal or state regulatory authorities
  • to share information about you and your account(s) with us to a credit reporting agency as authorized by Federal law
  • the information is provided to help complete a customer initiated transaction
  • the customer requests it
  • to share information with outside agents or service providers to prepare or provide services on our behalf (These businesses agree to comply with confidentiality requirements and abide by applicable law.)
 
 
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