At First Community Bank, our customers are our highest priority. The basis of
each customer relationship is trust. You have chosen to do business with First
Community Bank and we are obligated to honor that relationship with great care,
beginning with the information you have chosen to share with us. We believe that
your privacy statement should not be compromised. At the same time, we want to
offer you the array of financial products and services you need to accomplish
your financial goals. We believe we can do both through the privacy policy
principles outlined below.
Customer's
Expectation of Privacy
We
recognize your right to privacy at FCB and we recognize that you have a right to
expect your personal financial information to remain private and secure. We will
maintain standards to ensure that your financial information is private and
secure at all times.
Customer Information Collected
We
collect, retain, and use information about our customers only where we
reasonably believe that it will help administer our business or provide
products, services, and other opportunities to you. We collect and retain
information about our customers only for specific business purposes and we will
tell you why we are collecting and retaining it upon your request. We use
information to:
-
positively identify you and your products and services as needed to prevent
access by unauthorized individuals
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to
gather information to comply with laws and regulations governing the financial
industry
-
to
collect and analyze customer information to create new products and services or
improve existing ones
-
to
learn our customers unique financial needs and be able to better recommend the
type of product that would benefit them.
First Community has established procedures so that a customer's financial
information is accurate, current and complete in accordance with reasonable
commercial standards. We also respond to requests to correct inaccurate
information in a timely manner.
Employee Access
First
Community Bank employees are educated as to the importance of customer
confidentiality. Our employees are aware of their responsibility with respect to
customer information. Access to customer information is provided only to those
employees with authorization to perform their duties.
Sharing Information With Other Companies
First
Community Bank's policy is not to reveal specific information about customer
accounts or other personally identifiable data to unaffiliated third parties for
their independent use. We do not sell online customer information to a third
party for the purpose of solicitation nor independent use. Occasionally we
provide information about you and your accounts to other companies. Examples are
as follows:
-
to
provide your financial information with parties named in a lawsuit or
administrative action when we are served with a court order or subpoena.
-
to
provide your financial information with federal or state regulatory authorities
-
to
share information about you and your account(s) with us to a credit reporting
agency as authorized by Federal law
-
the
information is provided to help complete a customer initiated transaction
-
the
customer requests it
-
to
share information with outside agents or service providers to prepare or provide
services on our behalf (These businesses agree to comply with confidentiality
requirements and abide by applicable law.)
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Terms & Conditions
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